FAQ

Have Questions? We’re Here to Help.

Ichor Studios is a web design and development agency servicing the Portland metro area. We’re happy to talk about your project’s specific needs. Have questions about working with us? Don’t worry. We’ve listed the most commonly asked questions below.

Services & Pricing

1. How much does a website cost? We’ll work with you to develop a custom quote for your website project. We take into consideration how large your site needs to be, the type of graphics that are used or need to be created, how images will be sourced, what type of features or applications will need to be developed, etc. Because we custom-design each website, your website, and the price, will be unique to your needs. That being said, the return on investment of a website is what really matters. We build websites that pay for themselves. Rest assured that your site will generate leads to increase sales, increase brand awareness, and grow your business. Our experience proves our websites work.

2. Can I pay you to maintain my website, long term? Of course. We’re happy to help maintain your website for as long as you need. Because all projects and customer needs are unique, we’ll work with you to put together a custom maintenance plan. A monthly project retainer for maintenance services starts at $175.

3. Can you help my website attract high levels of the right type of visitors? Absolutely. In order to make sure your website is easily searchable, and remains easy for new customers to find, we offer search engine optimization (SEO) services. We start by performing an in-depth SEO audit to discover your ideal customers and how to capture them. From there, we help you implement a custom SEO strategy to make sure your page is highly visible. We monitor this SEO strategy on a monthly basis (as web trends and traffic are constantly changing) and make recommendations for how your website can take advantage of these insights. A monthly project retainer for ongoing SEO services starts at $350.

4. I know social media is important for increasing brand awareness and sales, but I don’t know anything about it. Can you help? Yes! We can help your business build and maintain its reach on various social media platforms. We’ll work with you to determine which social media sites are best for your product or services, and put together a strategy to capture users’ attention. We can monitor and administer your social media profiles for you, so you can focus on what you do best: running your business. As with all of our services, we will put together a custom quote to fit your needs. Social media monthly administration services start at $400.

Process

1. What is the website design process like? We begin all new website projects by going through a strategic consultation. We want to know about your needs, desires, and expected outcomes. We want to know things that you like and don’t like about your current website, how you envision the voice of your brand, and what you need the overall message to be. We also want to know things about your target market, who your customers are, and who your competitors are. Once we have an understanding of your business as a whole, we can put together a website design strategy. After developing a website design strategy with your specific needs in mind, we’ll develop designs with a focus on client conversion. With your approval, we’ll turn these designs into an actual web application, then launch your website.

2. How long will it take to make my website?

It’s reasonable to want to know how long it will take before your website is live. However, it really depends. No two websites are exactly the same, and we take the time to make sure your website reflects your brand and fits the need of your business. We do work very hard to meet your deadlines. After we meet and talk about the details of your website, we can give you a realistic timeline for your project.

3. Will I be able to edit my website?

We use a content management system (CMS) to build your website. This means that once it’s done, you’ll be able to easily make edits to the content without knowing how to code in a computer programming language. Before we hand the website over to you, we will make sure you know and understand how the CMS works.

Other

1. Our business is located in a different state, can you still take on our project?

Absolutely. We have experience working with clients in different states and different countries. We’ve found that close proximity has less to do with our success than maintaining excellent lines of communication between our developers and our clients. Modern technology makes this easy to do, and we can work with your schedule to make sure you feel confident we are capturing your business’ needs properly.

2. What kind of photography services do you offer? We offer studio photography services, professional headshots, workplace and lifestyle photography, and product photography. Our in-house photographer has years of experience making beautiful, web-ready images that showcase your brand and style.